Further Information

Privacy Policy

Your privacy is important to us. This policy covers all information entered on any willowparkchurch.com webpage. Please check back as this policy may be updated occasionally with minor changes. To contact us regarding any questions please email .

Registration and login is not required on most Willow Park Church webpages (excluding Planning Center), but the following information may be collected from our website depending on the services:

  • In common with other websites, log files are stored on the web server saving details such as the visitor's IP address, browser type, referring page and time of visit.
  • Cookies may be used to remember visitor preferences when interacting with the website. Cookies are small digital files that are stored in your web browser that enable us to track your return visits to our website. Your browser settings may allow you to block these cookies, but we recommend you have them enabled to help us personalize your experience of our website.

Do We Share Your Information?

Email addresses will not be sold, rented or leased to third parties. Non-personal user and traffic data is accessible to our web teams, who work to improve your experiences with our website. Personal information is collected only for ministry purposes.

Any data collected during the giving process is accessible by our financial team for recordkeeping and tax receipting purposes. Willow Park Church does not share donor information with any other parties.

Willow Park Church does not share your personal information with other institutions. We may however share your personal information only if we have a good faith belief that access, use, preservation or disclosure of such information is reasonably necessary to (a) satisfy any applicable law, regulation, legal process or enforceable governmental request, (b) enforce applicable Terms Of Use, including investigation of potential violations thereof, (c) detect, prevent, or otherwise address fraud, security or technical issues, or (d) protect against imminent harm to the rights, property or safety of Willow Park Church, its users or the public as required or permitted by law.

Our Security Measures

To safeguard your personal information and protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data, we implement SSL security wherever personal information is input such as giving pages, and we do not store local data on our machines related to credit card numbers or personal identification numbers. Access to any data is only granted to those personnel, staff, and contractors that are either directly involved in using the required data or using it to improve our sites. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations.







Refund Policy

While it is not the practice of Willow Park Church to return gifts once they are made, we do acknowledge instances in which a gift is made in error. Common examples include: making duplicate gifts within a short time period, and entering the wrong amount. For more information or to inquire about a refund, please contact us at  .

Event payments are refundable should said event be cancelled by Willow Park Church. If you are unable to attend an event you have already paid for, Willow Park Church may be able to refund your payment. Please contact to inquire.







Terms & Conditions

All donations/payments are in Canadian dollars.

Personal Information
Any data collected during the giving process is accessible by our financial team for recordkeeping and tax receipting purposes. Willow Park Church does not share donor information with any other parties. Personal information is collected only for ministry purposes. By providing your personal information during the giving/payment process, you consent to have Willow Park Church record your information for receipting and ministry purposes.

At any time you may update the personal information Willow Park Church has on record for you by emailing .

Tax Receipts
Tax receipts for receiptable donations are issued according to Canada Revenue Agency guidelines at the end of each year and mailed in February. Please contact if you did not receive your receipt.

In the future, you will also able to download your yearly tax receipt statements online. We are currently transitioning to a new data tracking system, and this will be completed over the next couple of months. If you have any questions regarding your 2017 donations please contact the church office at .

Recurring Payments
To change or cancel a recurring payment, please contact our administrative staff at or by calling 250.765.6622. Changes may take up to 10 business days to process. You are also able to change/cancel recurring donations online.

Designated Funds
Spending of funds is confined to church board-approved programs and projects. Each restricted contribution designated toward such an approved program or project will be used as designated with the understanding that when the need for such a program or project has been met, or cannot be completed for any reason determined by the organization, the remaining restricted contributions will be used where needed most.

Willow Park Church reserves the right to change or update these Policies, Terms & Conditions at any time.

© 2021 Willow Park Church   |   Kelowna, BC CA V1X1Y2